With the main number, the company can collect all telephony under one number and forward calls to the relevant person. Guide to why the main number is smart.
Small businesses probably don't need the main number that people can call - it's just the boss who takes the call anyway.
On the other hand, medium and large companies should have the main number, as it looks more professional. The boss and director of medium and large companies probably can't do anything but answer calls either if people can just call her or him directly.
The main number has several advantages for companies
The main number is a business phone number that people call. However, it does not have to be the number that companies call from. You can easily choose that it should be from your mobile number in the company by setting it in the switching solution.
Often, however, it can be an advantage to call from the main number, as the person you call will subsequently be able to call back directly on the mobile number.
By having a main number for the company, you can collect all the company's telephony under this one number. In this way, you can quickly see who has called the company and whether there have been missed calls.
The main number can be linked to different types of switching solutions according to your company's needs.
Transfer to the relevant person
When a person calls the main number, the call can easily be forwarded to the relevant person via the switching system.
There are also some transfer systems that can even suggest the employee to whom the customer should be forwarded if the customer has previously called the company.
Separate private calls from business calls
However, small businesses can also benefit from the main number. With the main number, you don't have to have a mobile phone with two SIM cards if you want to keep your private calls from your business calls.
It's also basically just lovely and safe when you, as a boss, know that customers - especially the dissatisfied ones - can't call your private number directly.